Advanced · 5h 50m · 12 lessons
IT Support Essentials — Advanced
Master complex it support essentials decisions through governance, assurance, leadership, simulation and a professional capstone.
View course and enrolWhat you will learn
- Evaluate complex IT Support Essentials situations using systems thinking and competing evidence
- Design governance, controls, measures and escalation routes that can withstand independent review
- Lead difficult decisions and communicate defensible recommendations to senior stakeholders
- Produce and defend an advanced IT Support Essentials capstone while respecting professional boundaries
Course at a glance
- Level
- Advanced
- Duration
- 5h 50m
- Lessons
- 12
- Language
- English
Part of the IT Support Essentials Learning Pathway pathway.